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COVID-19 Delays in Shipping

As we all are going through the COVID-19 pandemic together, we are fortunate to be one of many businesses that is able to remain open. However, due to short staffing there has been a small delay to our shipping process. We would like to assure you that we are working diligently to get all orders out as fast as possible.

Orders are not skipped to move anyone to the head of the line even if you pay for next business day shipping. Your order will be shipped out on the shipping method you chose at checkout but there could be a delay as many parts are made to order with the specifications you choose.

Know that your orders are being shipped as soon as we are able to do so. You will initially receive an order confirmation, followed by an email with tracking information when the order ships.

Please be aware of this when ordering. Some of our products are available on Amazon however, placing your order on Amazon will not change the speed of the shipping process by ordering on Amazon. We offer Amazon purchases as a convenience.

Thank you for understanding as we traverse this pandemic together and thank you for choosing Simple WiFi.

The Simple WiFi Team.